DF Goblin support?

WA08TC

WA08TC

Well-Known Member
Depends how busy they are, been tough recently but have received emails after a bit.
 
Desert Sasqwatch

Desert Sasqwatch

Bigfoot Goblin
If you have something urgent, call DF. Getting dozens (hundreds?) of emails per day doesn't ensure yours will get read in a timely manner.
 
Brenda

Brenda

Administrator
Staff member
Sorry about the lack of communication from our support team. We only have one person in the office now, and she is very busy pulling orders and taking calls( we only have 1 phone line). Adam is on his honeymoon and won't be back until the first of July.
Lonny has been going back and forth to Texas almost every other week. Feel free to send me a message on here.
 
Jason d

Jason d

Well-Known Member
Desert Sasqwatch said:
If you have something urgent, call DF. Getting dozens (hundreds?) of emails per day doesn't ensure yours will get read in a timely manner.
Click to expand...
I’ve been calling but im still waiting on a blueprint for the spindle for over alittle 2 months,
so I can have someone cnc me one for a Honda 4 lug hub assembly.
Don’t get me wrong they have been very nice and helpful, and I totally understand being busy and maybe understaffed.
 
RobC76

RobC76

Well-Known Member
Brenda
Can you check on my subframe.
Thanks
Or at least communicate with us which number is next to ship and tell us all what order we are in. Pretty tough to plan anything on broken promises one after another.
thank you
 
Brenda

Brenda

Administrator
Staff member
They have shipped several subframes already. I'm not sure what order they are being shipped, but I will check. Like I said earlier we only have 1 person handling the office until the first of July when Adam returns from his honeymoon.

Guys if you ask me to check on your things (which I don't mind doing) I need your name and frame number. Your forum names don't help me.
 
Brenda

Brenda

Administrator
Staff member
RobC76 said:
Brenda
Can you check on my subframe.
Thanks
Or at least communicate with us which number is next to ship and tell us all what order we are in. Pretty tough to plan anything on broken promises one after another.
thank you
Click to expand...
Your subframe is going out today!
 
Fenix Nexen

Fenix Nexen

Well-Known Member
Brenda said:
They have shipped several subframes already. I'm not sure what order they are being shipped, but I will check. Like I said earlier we only have 1 person handling the office until the first of July when Adam returns from his honeymoon.

Guys if you ask me to check on your things (which I don't mind doing) I need your name and frame number. Your forum names don't help me.
Click to expand...
461 Dusty Rice, Snooter LLC, wondering roughly when my stage 3 invoice will be ready. I made a note to add items to that stage that can be simply bought from the shop. If it gets some items moving easier to just go ahead and buy the tail lights and standard full kit windshield instead of waiting on the invoice let me know and just cross those two items off if so, thank you :) Also I got the seats in! And thanks for letting me know that the hubs are being worked on.
 
J

Jermiahjhnsn

Member
Brenda said:
Sorry about the lack of communication from our support team. We only have one person in the office now, and she is very busy pulling orders and taking calls( we only have 1 phone line). Adam is on his honeymoon and won't be back until the first of July.
Lonny has been going back and forth to Texas almost every other week. Feel free to send me a message on here.
Click to expand...

Hello. I called little over a week ago about getting four 5 lug hubs. Needed to be drilled. Aylssa I think was her name. I willing to prepay.
She did take my name and chassis number 449 down. No contact back yet
 
J

Jermiahjhnsn

Member
Hi Brenda, did some hubs ship to my address? If so could you reply or email a tracking number. A.lot theft in area,. I want leave during lunch once they're delivered. Thank.you
Chassis#449. Jeremy Lang
 
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